1. Information We Collect

At Mom's Kitchen, we collect information necessary to manage your meal plan effectively. This includes:

• Personal Information: Name, phone number, email address, and college details provided during registration.
• Usage Data: Meal scanning records (dates, times, and meal types) used for your subscription tracking.
• Payment Data: Transaction history and payment status (we do not store raw credit card numbers or UPI PINs on our servers).

2. How We Use Your Data

The information we collect is strictly used for the following purposes:

• To generate and validate your personal digital QR code for daily meals.
• To manage your active subscription, track your remaining days/meals, and process renewals.
• To send important notifications (e.g., holiday notices, low balance alerts, menu updates).
• To analyze aggregated, non-identifying headcount data to minimize food waste.

3. Data Security and QR Codes

Your digital QR code is unique to your account and is securely generated. Sharing screenshots of your QR code is strictly prohibited and our systems use timestamps to prevent unauthorized sharing. We implement industry-standard security protocols to ensure your personal data is protected against unauthorized access.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as secure payment gateways), so long as those parties agree to keep this information confidential.

5. Contact Us

If there are any questions regarding this privacy policy or if you wish to update or delete your personal data, you may contact the mess administrator directly at the facility or via the contact details provided in the footer of our main website.